Project management office meets agile

Key Words: Project Management | Agile Ways of Working | Process Deployment
Situation:
The Production department for a major energy provider on the East coast of Australia had needed to significantly improve the cycle time of delivered projects. Many projects would limp towards and then stumble through project stage gates, with few being successfully executed and even fewer successfully executed with high quality outcomes. The existing Project Management Office (PMO) was proving to be ineffective and project management accountability was fractured across multiple reporting lines and numerous budget owners, further compounding the issue. The company was losing a competitive advantage as key technology projects faltered for progress and Senior Management were exasperated as to who they could hold accountable for project delivery.
Task:
Deploy an Agile project delivery framework across the department of 60+ headcount and build in interfaces with the existing PMO structure to allow for priority projects to be high graded through Agile, whilst still allowing many smaller projects to continue to be delivered with less change impact. Additionally, work with HR to identify a new fit for purpose organisational structure that is optimised to meet the needs of the Agile philosophy, with downsizing options also explored and exploited if available. 
Actions:
  • Coordinate a series of workshops to identify and document all workstreams and projects that fit the Agile work delivery profile.
  • Designed a new organisational structure that leveraged the Agile philosophy to streamline leadership and reporting lines.
  • Designed and deployed the digital tooling, process architecture, collateral and artefacts to support an effective and well understood Agile rollout.
  • Provided Agile coaching to newly formed project delivery squads.
  • Established the maturity assessment criteria and framework to allow for a sustainable deployment journey guided by an enterprise level roadmap.
  • Designed and embedded the Agile ceremonies and meeting cadences within an integrated plan aligned to Senior Management performance review cycles
     
Results:
  1. Full scale Agile work delivery model rolled out from inception to deployment within 6 weeks across a 60+ FTE department.
  2. First major business critical project successfully executed within 7 weeks after 2 years of prior schedule delays.
  3. Significantly increased levels of visibility for Senior Management with a clear understanding of progress, regrets and challenges.
  4. Improved development opportunities created for technical and non-technical staff via a decentralised Agile team leadership model