building & safeguarding organisational capability

Key Words: Business Continuity | Succession Planning
Situation:
Companies that operate within the energy and resources sectors often rely upon a number of asset management processes such as hydrocarbon accounting, production forecasting and production optimisation. These process are business critical and service the core workflows of how companies convert human capital into commercial returns, as well as meeting regulatory requirements. However, many of the skills and capabilities required to effectively run these processes are often only acquirable through direct experience, meaning that significant risk exposure can be underlying across the organisational bench strength of many large companies. The Production department for a large East cost energy provider were uncomfortable with the vulnerability in the departments ability to offer business continuity of critical processes.
Task:
Spearhead a department wide initiative to ensure that all business critical roles were serviced with a pipeline of talent via an effective succession planning process. Additionally, deploy a suite of career development tools and engagement forums to promote employee engagement and company loyalty.
Actions:
  • Catalogued all HR data for all departmental staff.
  • Established and chaired a monthly succession planning forum cadence across the Production Leadership Team.
  • Co-created career map profiles for all staff via direct engagement to capture the ‘voice of the customer’.
  • Developed an extensive suite of historic career ladder profiles from over 30+ senior leaders to showcase vertical and horizontal development pathways.
  • Organised and hosted a series of virtual career Expo events with a breadth of senior leaders to allow for story telling and employee engagement.
  • Established an online community of practice, complete with a Sharepoint based single point of access to knowledge, collateral and artefacts.
     
Results:
  1. 100% of business critical roles filled with a clear succession planning pipeline in place.
  2. Employee engagement rating increased by +8% in under 12 months.
  3. Organisation Leadership rating increased by 6% in under 12 months.